Multimodal Search & Search Everywhere Optimization: A Strategic Guide for Tech Companies
Get weekly strategy insights by our best humans

Most B2B SaaS founders wake up to a sobering reality: their carefully crafted SEO strategy is fragmenting across surfaces they never planned for. Your blog ranks well, but your product doesn't show up in AI overviews. Your brand appears in Google searches but vanishes on LinkedIn. Your documentation is discoverable on your site but invisible to ChatGPT when prospects ask for alternatives to competitors.
The era of optimizing for "10 blue links" is over. Today's buyers discover, evaluate, and validate solutions across text searches, image results, video platforms, app stores, AI assistants, and in-product search experiences. They expect your story, evidence, and value proposition to be coherent whether they find you through a Google query, a TikTok video, or a conversation with Claude.
This isn't just expanded SEO—it's a fundamental shift toward treating all discovery surfaces as one integrated system. Multimodal search and "search everywhere optimization" means architecting your brand, product, and narrative so they're findable and legible across every modality and platform where your customers search. Instead of chasing keywords in isolation, you're orchestrating entities—your brand, product capabilities, use cases, and proof points—so that AI systems and search engines can reconstruct your story consistently, regardless of where the inquiry starts.
The companies that master this don't just get more traffic. They compress their sales cycles, reduce customer acquisition costs, and build search presence that compounds across channels rather than competing within them.
What does multimodal search really mean for your product?
From "10 blue links" to omnichannel discovery
Traditional SEO assumed a simple user journey: someone types a query into Google, clicks a blue link, and lands on your website. But that mental model breaks down when you map how B2B buyers actually discover and evaluate tools today.
A prospect might first encounter your product through a LinkedIn post, then search for "[your category] vs [competitor]" on Google and see an AI overview that pulls from your documentation, then watch a demo video on YouTube, then ask ChatGPT to compare pricing models, then search your product's name directly to find customer reviews in app stores or community forums.
Each touchpoint represents a different modality—text, images, video, conversational AI—and a different discovery surface with its own ranking algorithms, content formats, and user expectations. Your challenge isn't just to rank well in each surface independently, but to ensure your narrative remains coherent as prospects move between them.
This is where most companies fragment. They optimize blog posts for Google, create LinkedIn content for social engagement, publish videos for YouTube discovery, and treat each as separate campaigns with separate messaging. The result is a disjointed brand presence that confuses both algorithms and buyers.
Why entities, not keywords, are the new atomic unit
Multimodal search forces a shift from keyword-centric thinking to entity-centric architecture. Instead of asking "what keywords should this page target," you start with "what entities does this represent, and how do they relate to our core story?"
An entity is any distinct concept, person, product, or organization that can be identified and described across multiple contexts. For a B2B SaaS company, your core entities might include your brand, your product categories, your key features, your primary use cases, your target personas, and your proof points (customers, results, differentiators).
The power of entity-first thinking becomes clear when you consider how AI systems work. When someone asks ChatGPT about project management tools, it doesn't just match keywords—it draws on its understanding of entities like "project management," "team collaboration," "task tracking," and specific product entities like "Asana," "Monday.com," or "Linear." The AI constructs its answer by connecting these entities based on relationships it has learned from training data.
If your content consistently reinforces the same entity relationships—your brand connected to specific use cases, your features connected to business outcomes, your product connected to particular industries or team sizes—AI systems become more likely to surface you as a relevant answer across different query contexts.
How multimodal search changes the founder's mental model of "SEO"
For founders, this shift requires expanding the definition of "search presence" beyond your marketing site. Every customer-facing surface becomes part of your search strategy: product documentation, feature release notes, customer support content, sales collateral, even your product's user interface and onboarding flow.
Consider how prospects research your product. They don't just read your homepage—they search for tutorials, browse your documentation, look up customer reviews, watch demo videos, and increasingly, ask AI assistants to summarize your capabilities. Each interaction contributes to how search systems understand and represent your product.
This means your search strategy needs to span teams and touchpoints that traditionally operated independently. Your product team's decisions about feature naming and categorization affect discoverability. Your customer success team's help documentation becomes SEO content. Your design team's screenshots and interface patterns become visual search assets.
The most successful companies treat search everywhere optimization as a cross-functional discipline, similar to how they approach brand consistency or security compliance. It requires coordination, shared standards, and systematic thinking about how every customer touchpoint contributes to or detracts from search visibility.
Where are your customers already searching for you?
Mapping discovery surfaces: web, social, app stores, AI, product
Before optimizing for multimodal search, you need to map the complete discovery landscape where your prospects and customers encounter solutions like yours. This goes far beyond Google and requires understanding different search behaviors across different surfaces.
Web search surfaces include not just Google's main results, but Google Images, Google News, Google Discover, and vertical search engines like DuckDuckGo or Brave Search. Each has different ranking factors and content formats, but they share a focus on relevance signals, authority, and entity relationships.
Social search surfaces represent a rapidly growing category. LinkedIn's search function, TikTok's discovery algorithm, YouTube's search and recommendations, and even Twitter/X's search all serve as primary discovery channels for B2B tools. The key insight: people use social search differently than web search, often looking for opinions, demonstrations, and peer recommendations rather than official product information.
App store and marketplace search matters especially for companies with mobile apps, browser extensions, or integrations. Apple App Store, Google Play Store, Chrome Web Store, Slack App Directory, and platform-specific marketplaces like Shopify's App Store all have distinct search algorithms that prioritize user reviews, update frequency, and category relevance.
AI and conversational surfaces are becoming primary research tools. ChatGPT, Claude, Copilot, Perplexity, and Google's AI Overviews don't just return links—they synthesize information and provide direct answers. Being cited in these responses requires content that's authoritative, well-structured, and clearly connected to relevant entities.
Product and documentation search includes your own site's search functionality, your documentation platform, your knowledge base, and any in-product help systems. These surfaces matter because they often represent the final validation step before a purchase decision, and they contribute to how external search systems understand your product's capabilities.
Identifying high-leverage surfaces for B2B SaaS vs PLG products
Not every discovery surface deserves equal investment. B2B SaaS companies with longer sales cycles and higher contract values typically see the highest return from web search, LinkedIn, AI assistants, and comprehensive documentation search, because their buyers do extensive research and comparison shopping.
Product-led growth companies, especially those with freemium models or self-service onboarding, often benefit more from video content (YouTube, TikTok), app store optimization, and in-product search experiences that help users discover features and use cases after they've started using the tool.
The maturity of your category also affects surface prioritization. If you're in an established category with clear search intent (like "project management software"), traditional web search remains crucial. If you're defining a new category or use case, social proof and demonstration-heavy surfaces like video platforms and social networks become more important for education and awareness.
Diagnosing your current footprint with a simple "search everywhere" audit
Start with a systematic audit of your current presence across discovery surfaces. This isn't about checking rankings—it's about understanding how consistently your brand story and key entities appear across different modalities and platforms.
Brand entity audit: Search for your company name, product names, and key personnel across Google, LinkedIn, YouTube, and AI assistants. Do the descriptions, positioning, and key messages align? Are there gaps where your competitors appear but you don't?
Product entity audit: Search for your primary use cases and product categories. When someone searches for "API documentation tools" or "team collaboration software," where do you appear? What story do search results tell about your positioning relative to competitors?
Content coherence audit: Take a key piece of content—like a major feature announcement—and trace how it appears across surfaces. Did you create blog content, video content, social content, and documentation updates that reinforce the same entities and relationships? Or did each team create separate, disconnected narratives?
Discovery gap audit: Ask recent customers how they first discovered your product and how they researched alternatives. Map their actual discovery journey against your current search presence. Most companies find significant gaps between where they invest in search optimization and where their customers actually search.
How does entity-first SEO become the backbone of multimodal visibility?
Defining your core entities: brand, product, use cases, proof
Entity-first SEO starts with mapping the fundamental building blocks of your business story. These entities become the consistent threads that connect all your content, product surfaces, and brand touchpoints.
Brand entities include your company name, key personnel, brand values, and positioning. But they also include adjacent concepts like your methodology, framework, or unique approach. For example, the Postdigitalist team's brand entities include "entity-first SEO," "narrative-led growth," and the "Predict–Plan–Execute method." These concepts appear consistently across their content, creating strong entity associations that help AI systems understand their expertise and differentiate them from generic marketing agencies.
Product entities encompass your core features, capabilities, integrations, and technical specifications. But think beyond feature lists—include the jobs-to-be-done your product serves, the workflows it enables, and the outcomes it drives. Each major feature should be treated as an entity with its own definition, relationships, and proof points.
Use case entities represent the specific problems, industries, team structures, and business scenarios where your product creates value. These entities bridge the gap between your product capabilities and your customers' search intent. When someone searches for "API documentation for fintech startups," you want search systems to understand that your product entity connects to both the "API documentation" use case entity and the "fintech" industry entity.
Proof entities include customer success stories, integration partners, security certifications, and competitive advantages. These entities provide credibility and differentiation signals that help search systems understand why your product matters in competitive queries.
Building topic clusters and hubs that feed every surface
Once you've defined your core entities, organize your content strategy around topic clusters that reinforce entity relationships rather than targeting isolated keywords. A topic cluster is a group of related content pieces that collectively establish your authority on a subject and create clear pathways between related concepts.
Each cluster should have a central hub page that defines the main entity and its relationships, supported by specific content pieces that explore different aspects, use cases, or applications. For example, a cluster around "API documentation" might include a comprehensive guide (hub), specific tutorials (spokes), customer case studies (proof), and feature comparisons (differentiation).
The key insight is that these clusters shouldn't live only on your blog. Each cluster should span multiple surfaces: blog content for web search discovery, video content for social platforms, documentation for in-product search, social content for peer-to-peer discovery, and structured data that helps AI systems understand the relationships.
This approach helps search systems understand that you're not just mentioning a topic in passing—you have deep, authoritative expertise that spans multiple formats and contexts. It also creates compound value, where strong performance in one surface reinforces your authority in others.
Using schema and structured data as machine-readable narrative
Schema markup and structured data serve as the technical backbone that helps search engines and AI systems understand your entity relationships. Think of schema as metadata that makes your narrative machine-readable.
Organization schema establishes your brand entity with official details like founding date, key personnel, location, and official descriptions. But it also connects to related entities like your products, services, and areas of expertise.
Product schema defines your core product entities with specifications, pricing, reviews, and availability information. This becomes especially important for comparison queries and shopping-related searches.
Article and content schema helps search systems understand the topics, authors, publication dates, and key concepts in your content. When combined with consistent entity usage across articles, this builds topical authority that benefits multimodal search visibility.
FAQ and How-To schema can be particularly powerful for AI answer engines, which often pull from structured Q&A content to construct responses. By structuring your knowledge base, documentation, and support content with appropriate schema, you increase the likelihood of being cited in AI-generated answers.
The goal isn't just to implement schema for the sake of technical completeness—it's to create a structured representation of your business narrative that helps search systems understand what you do, for whom, and why it matters across different query contexts and surfaces.
How do you design content that works across text, image, video, and AI answers?
Turning one narrative into multiple modalities without fragmentation
The biggest challenge in multimodal optimization is maintaining narrative consistency while adapting to different content formats and platform requirements. Each modality has different constraints—video needs visual storytelling, images need immediate impact, text needs depth and authority, AI answers need structured clarity—but they all need to reinforce the same core entities and story.
Start with your entity map and key narrative elements, then adapt rather than recreate for each modality. If you're launching a new feature, develop a content brief that identifies the core entities (the feature, its use cases, its benefits, its target users), the key relationships (how it connects to existing capabilities, what problems it solves, how it compares to alternatives), and the proof points (early results, customer feedback, technical specifications).
From this foundation, create modality-specific content that emphasizes different aspects while maintaining entity consistency. Blog content might focus on strategic context and detailed implementation guidance. Video content might demonstrate the feature in action within realistic workflows. Social content might highlight customer reactions and quick wins. Documentation might provide technical specifications and integration details.
The Postdigitalist team exemplifies this approach in their content around entity-first SEO. Their written content provides strategic frameworks and detailed implementation guidance. Their case studies show the methodology applied to real client situations. Their social content highlights specific insights and tactical tips. Each piece reinforces the same core entities—entity-first SEO, narrative-led growth, strategic content planning—while serving different audience needs and discovery behaviors.
Aligning blog, docs, video, and social around the same entities
Cross-format entity alignment requires coordination between teams that often operate independently. Your content team, product team, customer success team, and social media team all need to understand and consistently use your core entity definitions.
Create an entity style guide that defines not just your brand voice and messaging, but your core entities, their relationships, and approved language for describing them. When your product team releases a new feature, the announcement should use the same entity language that your content team uses in blog posts, your customer success team uses in documentation, and your social team uses in promotional content.
This consistency helps search systems understand that all these content pieces relate to the same underlying concepts and reinforces your authority across surfaces. It also creates a better experience for prospects who encounter your brand across multiple touchpoints—they hear the same story told with appropriate depth and context for each situation.
Establish regular content planning sessions that involve representatives from different content-creating teams. When planning major content initiatives around product launches, use cases, or industry topics, map out how the narrative will appear across formats and surfaces before creating individual pieces.
Creating AI-ready content that can be cited in overviews and assistants
AI answer engines like ChatGPT, Claude, and Google's AI Overviews construct responses by drawing from content that's authoritative, well-structured, and clearly sourced. To increase your chances of being cited, your content needs to be easily parseable by AI systems and clearly connected to relevant entities and queries.
Structure content with clear headings, definitions, and logical flow. AI systems often look for content that directly answers questions, provides clear explanations of concepts, and includes supporting evidence or examples. Use formatting like numbered lists, bullet points, and clear section breaks to make content easy to extract and cite.
Include clear attribution and sourcing information. AI systems are more likely to cite content from sources they can clearly identify and verify. Make sure your author information, publication dates, and organizational details are clearly marked and consistent across your content.
Create content that stands alone while connecting to broader narratives. AI systems often pull specific sections or paragraphs to answer queries, so each major point should be understandable without requiring readers to consume your entire article. At the same time, use internal linking and entity references to show how individual pieces connect to your broader expertise.
Focus on creating definitive, authoritative content on your areas of expertise rather than surface-level coverage of trending topics. AI systems favor comprehensive, expert-level content when constructing answers about complex topics, especially in B2B contexts where accuracy and authority matter more than speed or entertainment value.
What does a "search everywhere optimization" roadmap look like in practice?
Stage 1 – Fix the basics: brand entity, core hubs, minimal schema
Most companies need to start with foundational entity clarity before expanding across surfaces. Stage 1 focuses on establishing clear, consistent brand and product entities that can serve as the backbone for multimodal expansion.
Brand entity foundation means creating authoritative, comprehensive pages that define who you are, what you do, and how you're different. Your About page, product pages, and key landing pages should use consistent language, clear value propositions, and proper schema markup that helps search systems understand your core entities.
Core content hubs establish your topical authority around your most important use cases and product categories. Instead of scattered blog posts, create comprehensive hub pages that serve as definitive resources on topics where you have genuine expertise. These hubs should be designed to serve both human readers and AI systems looking for authoritative information.
Minimal viable schema implementation ensures search systems can properly identify and categorize your content. Start with Organization schema for your brand, Product schema for your main offerings, and Article schema for your key content pieces. Don't try to implement every possible schema type—focus on accuracy and consistency for your most important entities.
Documentation and knowledge base optimization often provides the highest return at this stage. Many B2B companies have comprehensive product documentation that's poorly organized for discovery. Clean up navigation, add internal linking between related concepts, and ensure your help content uses the same entity language as your marketing content.
Stage 2 – Orchestrate surfaces: campaigns that span SERP, video, and social
Once your foundation is solid, Stage 2 focuses on coordinated campaigns that reinforce the same narrative across multiple discovery surfaces simultaneously. Instead of creating separate content for each platform, you're orchestrating unified narratives that span formats and channels.
Cross-surface campaign planning means designing content initiatives that unfold across web, social, and video simultaneously. When launching a major feature or entering a new market, plan complementary content that tells the same story through different modalities while serving different discovery behaviors.
Video and visual content integration becomes crucial at this stage. Create video content that supports your written content rather than competing with it. Use consistent visual branding, entity language, and narrative positioning across YouTube, social video, and embedded video content on your site.
Social search optimization requires understanding how people search within social platforms versus web search engines. LinkedIn search behavior focuses on industry context and peer validation. TikTok discovery prioritizes demonstration and educational content. Twitter/X search often centers on real-time opinions and quick answers.
Cross-platform entity reinforcement means ensuring that your key entities appear consistently across all platforms, but adapted for each platform's content style and audience expectations. Your brand positioning should be recognizable whether someone discovers you through a Google search, a LinkedIn post, or a YouTube video.
If you're looking at this roadmap and realizing your team lacks the capacity or expertise to execute coordinated multimodal campaigns, The Program is designed to turn exactly this strategic framework into an execution system with dedicated support for implementation and optimization.
Stage 3 – Build your own search: in-product semantic search and knowledge layers
Advanced companies eventually build sophisticated search and discovery capabilities within their own products and customer experience. This isn't just about adding a search box—it's about creating knowledge systems that improve both customer experience and external search visibility.
In-product search optimization means designing your product's internal search functionality to serve both user needs and SEO goals. When customers can easily discover features, use cases, and solutions within your product, they're more likely to become power users and advocates. The data from internal search behavior also informs your external search strategy.
Knowledge graph development involves creating structured representations of your product entities, customer entities, use case entities, and their relationships. This knowledge graph powers better search experiences for customers and provides rich data that can improve your external search presence through structured data and API integrations.
RAG and semantic search implementation allows you to provide more intelligent answers to customer questions, reduce support load, and create content that can be surfaced in AI answer engines. By building semantic search capabilities, you create a competitive advantage while generating content and data that supports multimodal search visibility.
API and integration search optimization becomes important as your product integrates with other tools and platforms. Optimize your integrations directory, API documentation, and partner marketplace presence to capture search traffic from users who discover your product through ecosystem searches rather than direct product searches.
Governance: keeping entities, content, and product in sync over time
Multimodal search optimization requires ongoing coordination between teams that traditionally operate independently. Without governance systems, entity definitions drift, content quality varies across surfaces, and your search presence fragments over time.
Entity style guide maintenance means regularly reviewing and updating your core entity definitions as your product evolves, your market position changes, and your competitive landscape shifts. This guide should be accessible to everyone who creates customer-facing content, from product managers writing release notes to customer success team members updating help documentation.
Content quality standards should span all surfaces and formats. Establish guidelines for entity usage, visual branding, messaging consistency, and technical implementation that apply whether content appears on your blog, in your product, or on social platforms.
Cross-team planning rituals ensure that major product changes, market expansions, and content initiatives are coordinated across all discovery surfaces. When your product team plans a major feature release, your content team, social team, and customer success team should be involved in planning the search-everywhere rollout from the beginning.
Performance monitoring and optimization requires tracking metrics that span surfaces and modalities rather than optimizing each channel in isolation. Monitor how changes in one surface affect performance in others, and optimize for overall discovery and conversion rather than individual channel metrics.
How can your product experience itself become a search asset?
Designing documentation and release notes for discoverability
Your product documentation, API references, changelog, and release notes represent some of your most valuable search assets, but most companies treat them as internal resources rather than discovery opportunities. Well-optimized product documentation often ranks higher than marketing content because it's authoritative, frequently updated, and directly addresses user search intent.
Documentation as content strategy means organizing your help content, API docs, and product guides around the same entities and use cases that drive your broader search strategy. Instead of organizing documentation by internal product structure, organize it around customer jobs-to-be-done and search behaviors.
Release notes and changelog optimization turns product updates into ongoing search content. When you release new features, fix bugs, or update integrations, these announcements can capture search traffic from users comparing products, researching capabilities, or troubleshooting issues. Write release notes that include context, use cases, and clear entity relationships rather than just technical specifications.
Tutorial and guide content that lives within your product ecosystem often performs better in search results than generic how-to content because it's specific, actionable, and directly connected to your product entities. Create comprehensive guides that serve both current customers and prospects researching solutions.
Integration and API documentation captures search traffic from developers and technical evaluators who search for specific integration capabilities, technical specifications, and implementation guidance. This content should be optimized for both human developers and AI systems that provide coding assistance and technical recommendations.
Using screenshots, UI patterns, and flows as multimodal signals
Your product's visual design, user interface patterns, and user experience flows contribute to multimodal search visibility in ways that most companies never consider. Search engines increasingly use visual signals to understand content relevance and quality, while prospects use image search to evaluate and compare products.
Screenshot and interface optimization means creating high-quality, well-labeled images of your product interface that can be discovered through image search and support your written content. Use consistent visual branding, clear annotations, and descriptive file names that include relevant entities and use cases.
User flow documentation that shows how real users accomplish specific jobs within your product serves both customer education and search visibility goals. These visual walkthroughs often perform well in search results because they directly address user intent around implementation and usage.
Design system consistency ensures that your visual brand is recognizable across all customer touchpoints, from your marketing site to your product interface to your documentation screenshots. This visual consistency reinforces brand entity recognition and improves user experience as prospects move from discovery to evaluation to usage.
Video demonstrations and screen recordings that show your product in action provide rich multimodal content that serves multiple discovery behaviors. Prospects can find these videos through video platform search, while the associated metadata and transcriptions support web search visibility.
Instrumenting on-site and in-app search to inform your external SEO
Your internal search data provides invaluable insights into what your customers and prospects actually want to find, how they think about your product categories, and where your content strategy has gaps. This data should directly inform your external search optimization strategy.
Search analytics and user behavior reveal the language your customers use to describe problems, features, and use cases. If customers frequently search for terms that don't appear in your marketing content, you're missing search opportunities. If they struggle to find information that should be easily discoverable, you likely have similar problems with external search visibility.
Content gap identification through internal search helps identify topics, features, and use cases that should be better represented in your external search strategy. When customers can't find what they're looking for in your documentation, they're likely searching for the same information on Google, creating opportunities for content creation and optimization.
Entity language validation means comparing how customers actually search within your product versus how you describe your capabilities in marketing content. Customers often use different terminology, more specific language, or different conceptual frameworks than your positioning assumes.
Feature discovery patterns within your product can inform external content strategy around use case education, feature awareness, and customer onboarding. If certain features are hard to discover within your product, creating external content that educates prospects about these capabilities can improve both search visibility and product adoption.
How do you measure success of multimodal and search everywhere optimization?
From rankings to reach: new KPIs for multimodal search
Traditional SEO metrics like keyword rankings and organic traffic become incomplete when your strategy spans multiple surfaces, formats, and discovery behaviors. Multimodal search success requires metrics that capture reach, coherence, and conversion across all discovery touchpoints.
Cross-surface brand reach measures how consistently and prominently your brand appears across different discovery surfaces for relevant queries. Instead of just tracking Google rankings, monitor your presence in Google Images, YouTube search results, social platform searches, AI answer citations, and app store rankings for queries related to your core entities and use cases.
Entity recognition and association tracking helps you understand how well search systems connect your brand with relevant concepts, use cases, and competitive contexts. Monitor whether your product appears in AI-generated comparisons, gets mentioned in relevant category searches, and appears as a suggested alternative when prospects search for competitors.
Discovery pathway analysis maps how prospects actually move between different search surfaces during their evaluation process. Use UTM parameters, referral tracking, and customer surveys to understand whether prospects discover you through social search, validate you through web search, and convert after reading documentation or watching demo videos.
Search-assisted conversions measure how search visibility across different surfaces contributes to pipeline generation and deal closure. Track assisted conversions where prospects interact with your content across multiple surfaces before converting, rather than attributing conversion only to the last touch.
Connecting search surfaces to pipeline, activation, and expansion
The ultimate value of multimodal search optimization lies not in traffic or visibility metrics, but in business outcomes: faster deal cycles, lower customer acquisition costs, higher activation rates, and increased expansion revenue. Measuring these connections requires tracking search interactions through to business results.
Pipeline acceleration can often be traced to search visibility improvements. When prospects can easily find relevant information, customer proof points, and technical details across multiple surfaces, they move through evaluation stages faster and arrive at sales conversations better qualified and more convinced.
Customer acquisition cost optimization through search everywhere strategy means prospects require fewer touchpoints, less sales effort, and shorter evaluation periods because they can self-educate more effectively. Track how search-driven leads compare to other acquisition channels in terms of conversion rates, deal velocity, and average contract value.
Product activation and feature adoption often improve when customers can easily discover use cases, tutorials, and best practices through both in-product search and external search surfaces. Monitor how search-driven education content affects time-to-value and feature adoption rates among new customers.
Expansion revenue correlation frequently connects to search visibility around advanced use cases, integration possibilities, and power user features. Existing customers who discover additional capabilities through search-optimized content often expand their usage and contract value more quickly than those who rely solely on direct sales outreach.
Building a lightweight reporting cadence your team will actually use
Multimodal search optimization can generate overwhelming amounts of data across multiple platforms and metrics. The key is building reporting systems that focus on actionable insights rather than comprehensive data collection.
Monthly entity performance reviews should track how your core brand, product, and use case entities are performing across major discovery surfaces. Look for patterns: Are certain entities gaining or losing prominence? Are competitors capturing entity associations that should belong to you? Are new opportunities emerging in AI citations or social discovery?
Quarterly search surface audits involve systematically checking your presence and positioning across all major discovery touchpoints. This isn't about daily monitoring, but regular assessment of whether your cross-surface strategy is working and where adjustments might improve results.
Campaign-specific multimodal tracking measures how coordinated content initiatives perform across surfaces rather than optimizing individual pieces in isolation. When you launch new features, enter new markets, or address new use cases, track how the integrated campaign affects discovery, engagement, and conversion across all surfaces.
Annual search strategy alignment reviews ensure your multimodal optimization efforts remain connected to business priorities and market evolution. As your product develops, your market position changes, and new discovery surfaces emerge, your search everywhere strategy needs periodic recalibration to maintain effectiveness and efficiency.
How do you resource and operationalize this without bloating your team?
Who owns what: founder, marketing, product, and revops
Multimodal search optimization touches every customer-facing function, but it doesn't require every team to become search experts. Success depends on clear ownership, shared standards, and coordinated execution rather than distributed expertise.
Founder and leadership ownership focuses on entity definition, narrative consistency, and strategic prioritization. Leaders need to ensure that core brand positioning, key messaging, and entity relationships remain consistent as different teams create content and customer experiences. This isn't daily management, but strategic guidance and periodic alignment.
Marketing team ownership covers external content strategy, cross-surface campaign coordination, and search performance analysis. Marketing should own the content calendar, social media coordination, and external search optimization while ensuring all content reinforces core entities and narrative positioning.
Product team ownership includes in-product search functionality, documentation quality, release note optimization, and screenshot/visual asset creation. Product teams often don't think of their work as "search optimization," but their decisions about feature naming, help content organization, and user experience directly affect discoverability.
RevOps and data ownership involves tracking cross-surface attribution, measuring search-assisted conversions, and connecting discovery metrics to business outcomes. RevOps teams can instrument the systems needed to understand how multimodal search affects pipeline generation and customer success without requiring marketing teams to become analytics experts.
The key insight is that each team continues focusing on their core competencies while following shared guidelines for entity usage, content quality, and brand consistency. No single person needs to become an expert in every surface and platform.
Lightweight rituals: quarterly entity reviews and "search everywhere" planning
Operationalizing search everywhere optimization requires regular coordination without creating excessive meeting overhead or duplicated planning processes. The most effective approach involves integrating search considerations into existing planning cycles rather than creating parallel processes.
Quarterly entity and narrative reviews can be integrated into existing business reviews or marketing planning sessions. Spend 30 minutes reviewing how your core entities are performing across surfaces, whether your positioning remains accurate and competitive, and whether new product developments or market changes require entity definition updates.
Product launch search coordination means including search surface planning in existing product launch processes. When planning major releases, automatically consider how the launch will unfold across web content, social content, documentation updates, and video demonstrations rather than treating these as separate initiatives.
Content planning integration involves adding multimodal considerations to existing editorial and content planning processes. Instead of planning blog content separately from social content and video content, plan integrated narratives that span formats while serving different discovery behaviors and platform requirements.
Customer feedback integration includes adding search and discovery questions to existing customer research, onboarding surveys, and success check-ins. Understanding how customers actually discovered and evaluated your product provides ongoing insights for search strategy optimization without requiring separate research initiatives.
When to bring in external partners and what to expect from them
Most companies benefit from external expertise for specific aspects of multimodal search implementation, but the decision of what to outsource versus what to build internally depends on your team's current capabilities and strategic priorities.
Technical implementation support for schema markup, structured data, and search functionality often makes sense to outsource, especially for companies without strong technical marketing capabilities. Look for partners who understand entity-first SEO and can implement technical foundations without requiring ongoing management.
Content strategy and creation partnerships work best when external teams understand your business deeply enough to maintain entity consistency and narrative coherence across formats. Avoid partners who treat multimodal search as a checklist of tactics rather than an integrated strategy requiring cross-format coordination.
Specialized platform expertise can be valuable for surfaces where your team lacks experience, such as video SEO, app store optimization, or AI search optimization. However, ensure that platform specialists understand how their work connects to your broader entity strategy rather than optimizing individual surfaces in isolation.
Strategic guidance and implementation systems provide the highest value when you need help translating multimodal search concepts into operational reality for your specific business context. The most effective partnerships focus on building your team's capabilities while providing execution support during the transition period.
When evaluating potential partners, prioritize those who demonstrate understanding of entity-first SEO, cross-surface strategy coordination, and business outcome measurement rather than those who simply promise improved rankings or increased traffic across multiple platforms.
How should a founder or marketing leader act on this in the next 90 days?
A focused 90-day plan to pilot search everywhere optimization
Starting with multimodal search optimization requires focus and systematic execution rather than trying to address every surface and opportunity simultaneously. A successful 90-day pilot establishes foundations and demonstrates value that justifies expanded investment.
Days 1-30: Entity foundation and audit. Define your core brand, product, and use case entities with clear, consistent language that will be used across all surfaces. Conduct a comprehensive audit of your current presence across Google, LinkedIn, YouTube, and at least one AI assistant to understand gaps and inconsistencies. Implement basic schema markup for your most important pages and ensure your primary content hubs use consistent entity language.
Days 31-60: Cross-surface content coordination. Choose one major topic or product capability and create coordinated content that reinforces the same entities across blog, social, and video formats. Focus on quality and consistency rather than volume—one well-coordinated content initiative that demonstrates multimodal thinking is more valuable than scattered content across multiple topics.
Days 61-90: Documentation and measurement optimization. Improve your product documentation, help content, and release notes to serve both customer needs and search discovery. Implement tracking systems that measure cross-surface performance and business impact rather than just individual channel metrics. Plan your next quarter's initiatives based on what you learned from the pilot.
Throughout the 90 days, involve key team members from product, marketing, and customer success in the process so they understand how their work contributes to search everywhere optimization. The goal isn't to implement a complete multimodal search program, but to establish working processes and demonstrate measurable improvements that justify continued investment.
Common pitfalls and anti-patterns to avoid
Platform-specific optimization without entity coherence leads to fragmented search presence that confuses both algorithms and prospects. Avoid the temptation to optimize each surface using platform-specific best practices without ensuring consistent entity relationships and narrative positioning across surfaces.
Over-optimization and keyword stuffing across formats backfires in multimodal search because AI systems and social algorithms prioritize natural language and genuine expertise over keyword density. Focus on clear, authoritative content that serves user needs rather than trying to game individual platform algorithms.
Treating AI search as an afterthought means missing the fastest-growing discovery surface. AI answer engines increasingly serve as the first stop for research queries, especially in B2B contexts. If your content isn't structured and authoritative enough to be cited by AI systems, you're missing significant discovery opportunities.
Neglecting in-product search and documentation as part of search strategy leaves value on the table. Your existing customers are often your best source of search insights, and well-optimized product content often outperforms marketing content because it's more specific and actionable.
Measuring individual surface performance instead of integrated results leads to sub-optimization and missed opportunities. Success in multimodal search comes from surfaces reinforcing each other, not from maximizing individual channel metrics.
When it's time to graduate to a full multimodal search program (and how The Program helps)
Most companies discover that their 90-day pilot generates enough positive results to justify expanded investment, but they need more sophisticated execution capabilities and strategic guidance to scale multimodal search optimization across their entire go-to-market operation.
Signs that you're ready for a comprehensive program include: consistent demand from prospects who found you through multiple search surfaces, measurable improvements in deal velocity and qualification from search-driven leads, and internal recognition that search everywhere optimization requires more coordination and expertise than your current team can provide while maintaining their primary responsibilities.
A complete multimodal search program involves systematic entity optimization across all relevant discovery surfaces, coordinated content operations that span formats and platforms, advanced measurement and optimization systems, and ongoing strategic adjustment based on market evolution and competitive dynamics.
The Program translates the strategic framework outlined in this guide into a complete execution system with dedicated expertise in entity-first SEO, narrative-led growth, and cross-surface optimization coordination. Instead of trying to build these capabilities internally while managing other priorities, you get systematic implementation with measurable results and knowledge transfer that builds your team's long-term capabilities.
The transition from pilot to program typically happens when companies recognize that multimodal search optimization isn't a project to complete, but an ongoing competitive advantage that requires dedicated expertise and systematic execution to maintain and improve over time.
Conclusion
Multimodal search and search everywhere optimization represent a fundamental shift from channel-specific tactics to integrated discovery strategy. Success requires treating your brand story, product capabilities, and customer evidence as entities that must appear consistently and authoritatively across every surface where prospects search for solutions.
The companies that master this approach don't just get better search visibility—they create compounding advantages through shortened sales cycles, improved customer qualification, and reduced acquisition costs. Their prospects arrive at sales conversations better informed and more convinced because they've discovered consistent, authoritative information across multiple discovery touchpoints.
The strategic framework outlined here provides a systematic approach to building search presence that spans text, images, video, AI assistants, social platforms, app stores, and in-product experiences. But strategy without execution remains theoretical, and execution without expertise often leads to fragmented efforts that fail to achieve their potential.
Whether you're starting with a 90-day pilot or ready to implement comprehensive multimodal optimization, the key is systematic thinking about entities, coordinated execution across surfaces, and measurement systems that connect search visibility to business outcomes. The discovery landscape continues evolving rapidly, but companies that establish strong entity foundations and cross-surface coordination capabilities will adapt and thrive regardless of which new platforms and search behaviors emerge.
If you're ready to move from understanding multimodal search concepts to implementing systematic search everywhere optimization that drives measurable business results, book a call to discuss how these strategies apply to your specific market position and growth objectives.
Frequently Asked Questions
What's the difference between multimodal search and traditional SEO?
Traditional SEO focuses on optimizing web pages for text-based searches in Google's main results. Multimodal search optimization addresses discovery across text, images, video, audio, and conversational interfaces spanning Google, social platforms, AI assistants, app stores, and in-product search. Instead of targeting keywords in isolation, multimodal search organizes strategy around entities and relationships that remain consistent across all discovery surfaces.
How long does it take to see results from multimodal search optimization?
Initial improvements often appear within 30-60 days, especially in AI answer citations and social search visibility where competition is less established. Comprehensive results across all surfaces typically require 6-12 months of consistent execution. However, the compounding effects—where strong performance in one surface reinforces authority in others—often accelerate after the first quarter of coordinated optimization.
Do I need different content for each search surface and platform?
No, you need coordinated content that adapts the same core narrative and entities to different formats and platform requirements. The most effective approach involves planning integrated campaigns where blog content, video content, social content, and documentation all reinforce the same entity relationships while serving different discovery behaviors and user needs.
How do I optimize for AI answer engines like ChatGPT and Google AI Overviews?
AI systems favor authoritative, well-structured content that directly answers questions and includes clear sourcing information. Focus on creating comprehensive, expert-level content around your areas of genuine expertise, use clear formatting with headers and lists, include proper attribution and dates, and ensure your content can stand alone while connecting to broader topic authority. Consistent entity usage across your content helps AI systems understand your expertise areas and cite you appropriately.
What's the most important thing to get right first in multimodal search?
Entity definition and consistency across all customer touchpoints. Before optimizing individual surfaces or platforms, establish clear, consistent language for describing your brand, products, use cases, and differentiators. This entity foundation ensures that all your optimization efforts reinforce each other rather than competing for attention or confusing search systems about what you do and for whom.
How do I measure ROI from search everywhere optimization?
Track business outcomes rather than just traffic metrics: monitor how search-driven leads perform in terms of qualification, deal velocity, and conversion rates compared to other acquisition channels. Measure cross-surface assisted conversions where prospects interact with your content across multiple discovery touchpoints before converting. Focus on pipeline acceleration, reduced sales cycle length, and improved customer acquisition costs rather than individual platform metrics.
Should I hire specialists for each search surface or train my existing team?
Most companies benefit from training existing teams on shared entity standards and content coordination while bringing in specialist expertise for technical implementation and platform-specific optimization. The key is ensuring someone owns cross-surface strategy coordination—this integrated thinking is more important than deep expertise in individual platforms.
What's the biggest mistake companies make with multimodal search?
Optimizing each surface independently without entity coherence or narrative consistency. This creates fragmented brand presence that confuses both algorithms and prospects. Success in multimodal search comes from coordinated execution that reinforces the same story across different formats and platforms, not from maximizing performance in individual channels.
