Activating the next generation of crypto users

Relaunching a leading crypto company's newsletter & video series, with 124% ROI

Client
Stealth
Industry
Crypto
Scope
Optimize
Year
2024

The Challenge

In mid-2024, one of Latin America's leading cryptocurrency platforms partnered with us to revitalize their dormant email marketing program. This case study demonstrates how our P2X methodology—combining cultural intelligence with strategic narrative architecture—delivered exceptional results across bilingual markets.

We focused on 2 core challenges:

  • Dormant User Base: Thousands of registered users who never completed their first deposit
  • ROI: Maximizing the return on investment of email marketing initiatives.

Our P2X Methodology in Action

P2X | OUR METHOD

Predict

Decode the cultural undercurrents shaping your market before competitors notice the surface waves.

Plan

Build stories that feel inevitable by positioning your innovation within emerging cultural conversations.

Execute

Launch narratives that resonate authentically, turning market entry into cultural participation.

Manage

Maintain narrative relevance through ongoing cultural intelligence and strategic adaptation.

Predict

  • LATAM Crypto Adoption Patterns: We identified distinct cultural attitudes toward cryptocurrency across Spanish-speaking markets vs. English-speaking segments
  • Trust-Building Mechanisms: We recognized that educational content resonated more strongly than promotional messaging in crypto-skeptical demographics
  • Communication Preferences: Discovered different engagement patterns between bilingual audiences—Spanish users preferred community-focused narratives while English users responded to technical analysis.
  • Market Timing Intelligence: Collaborated with the client’s in-house content team to develop a newsletter format based on cultural work patterns and crypto market volatility cycles.

Predictive Insights:

  • Educational content would outperform promotional by 3:1 ratio.
  • Bilingual segmentation was critical—not just translation but cultural adaptation.
  • Video content repurposing would amplify email engagement.
  • Regulatory sensitivity varied significantly across markets.

Plan

Strategic Narrative Development

Instead of generic crypto marketing, we crafted culturally-resonant narratives.

Spanish Market Narrative: "Democratizing Financial Access"

  • Positioned crypto as a tool for financial inclusion and independence
  • Emphasized community building and collective prosperity
  • Integrated cultural values around family financial security

English Market Narrative: "Advanced Financial Innovation"

  • Focused on technological sophistication and market opportunities
  • Highlighted analytical tools and investment strategies
  • Appealed to early adopter and tech-forward mindsets

Content Architecture

  • 6-Month Content Calendar: Strategically timed around market events and cultural moments
  • Dual-Language Strategy: Not just translation—complete cultural adaptation
  • Multi-Channel Integration: Email content designed for YouTube repurposing from inception
  • User Journey Mapping: Different narrative paths for dormant, active, and churned users

Execute

Implementation Strategy

  • Bilingual Content Creation: 6 monthly newsletters (August-January) with culturally-adapted messaging
  • Segmented Deployment: Targeted delivery based on user behavior and cultural preferences
  • Cross-Channel Amplification: Simultaneous email and YouTube content launch
  • Real-Time Optimization: Agile response to market conditions and cultural events

Cultural Moment Orchestration

  • Aligned content with crypto market movements and regulatory news
  • Leveraged cultural events and holidays for enhanced relevance
  • Created educational moments during market volatility
  • Built community engagement through shared cultural references
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Results

  • 124% Total Campaign ROI
  • 13,000-24,000 opens per email across bilingual segments
  • 11% click-through rate on email CTAs
  • 400+ first-time deposits directly attributed to campaigns
  • Four-digit increase in YouTube video views for all campaign-related content

Long-Term Impact

Rather than relying on conventional tactics, we identified overlooked cultural signals, crafted narratives that resonated deeply with emerging values, and executed campaigns that moved audiences—not just metrics.

Strategic Lesson: Sustainable market leadership isn’t built on trend-chasing or media spend alone. By embedding cultural intelligence into prediction, planning, execution, and management, brands can achieve lasting relevance in fast-moving markets. P2X enabled our client to outmaneuver the competition by turning insight into strategic inevitability.

Frequently Asked Questions

What does a crypto-specialized SEO agency do that a generalist agency can’t?

Crypto is a very unique industry - not just because of the technology, which can be abstract and difficult to grasp, but also because of its distinct cultural code. It stems from a particular way of understanding the internet, which shapes how marketing works in the space.

The tone and dynamics of crypto marketing - especially content marketing - differ significantly from those in other sectors. You're working within an ecosystem where social dynamics and the relationship between people and brands are fundamentally different.

For example, you have headless brands, and community building is a major priority. In most industries, loyalty is measured by repeat purchases. In crypto, loyalty is more complex and often tied to governance, participation, and ideological alignment.

That’s why it’s crucial to work with an agency made up of industry insiders - people who truly understand the space and can navigate its nuances effectively.

How does Postdigitalist differ from other crypto SEO agencies?

Postdigitalist stands apart from typical crypto agencies because we don’t only work in crypto—and we don’t rely on recycled SEO formulas. Our approach is shaped by cross-industry experience and our proprietary P2X framework, which combines cultural intelligence, strategic narrative design, and executional precision.

We’ve partnered with crypto companies since 2020—from large platforms to grassroots DAOs—and we bring flexible, strategic insight to each collaboration. Whether you’re scaling a protocol or building a movement, we help you shape the conversation, not just join it.

How do you handle the fast-moving nature of crypto news and algorithm updates?

Of course, we stay up to date with the Google algorithm—and any other algorithms we need to work with and optimize content for. But just as importantly, we stay current with the crypto ecosystem because we’re crypto users ourselves.

We don’t just follow the news—we actively participate in communities across the space. That means we’re not only informed, but also connected. We have both the professional and personal networks to stay on top of what’s happening in the industry, as it evolves in real time.